If you are experiencing the Orbi satellite not found issue and don’t know why this is happening, then you have come to the right place. In this post, we are going to tell you everything about it.
As per the study, the majority of users said that the problem is most like to be with the router, not the Orbi satellite. However, there are some important things that you should know so without making any more delay, let’s get started!
Well, first we would like to tell you about some common reasons that cause this issue on the Orbi system. By getting the information about the reasons you will easily fix the issue from its roots.
Reasons Orbi Satellite Not Connecting
Several things can happen and create problems. All the reasons are mentioned below:
Unsynced Satellites
If your Netgear Orbi satellite is not synced properly with the router then there is the possibility that you face the Orbi satellite not connecting issue.
Power Supply Problem
There is a chance that your device is getting a poor power supply from the power source which leads to the issues.
Outdated Firmware
The old version of firmware put the device at higher risk and also stops the networking features of the device. Maybe your device is running on its old version.
No Internet From ISP
If your internet speed is working at a glacial rate then there is the possibility that you face connection issues between the router and satellite.
Now, we have given all the major reasons information in brief to you. Whatever the reasons are, you don’t need to fret. After all, we have suitable and effective troubleshooting techniques.
Fix: Orbi Satellite Not Connecting
Before we jump into the solution we would like you to perform the small process of restarting first. The reason being, by restarting the device most of the users of Netgear Orbi can solve the issues related to networking devices. So, there is a possibility that you are in luck and will be able to resolve the problem.
To perform the reboot process you need to follow the below-mentioned steps:
- Remove the Orbi device from the power source.
- Give some recovery time to the device.
- Plug the device back into the wall outlet.
This is how you can reboot your Orbi device in a good manner. Now you should connect your satellite to the router to make sure the issue is resolved or not. If not, then move to the next hack.
Remove the Distance Between Devices
Many users place Netgear Orbi satellite and router away from each other which causes issues like the Orbi satellite not connecting to the router. So, we recommend you check the distance between the devices. If you found a long distance, then place the satellite at the half distance of the router.
Re-Sync the Satellite
Sometimes satellite disconnects automatically due to some possible reasons so there is a chance that your satellite is also disconnected and create the issue. So, to tackle the problem re-syncs the satellites with the router. If you are not aware of the sync procedure then follow the outlined steps:
- Plug the router and satellite into the wall outlet.
- Wait for some time until the devices are booted up.
- Locate the Sync button on the device.
- Once you found the Sync button press it for some time until you see the LED light.
Now, your satellite is synced properly with your router.
Update the Firmware
Do you know when you last time update your Netgear Orbi device? I think not because due to busy schedules users usually forget to update the firmware of the device and use the old firmware which put the device at higher risk. So, we suggest you try to check the device firmware version by accessing Orbilogin.net. If you found an old version of the firmware then update it at the same time.
Hence, these are the solutions that you need to perform to tackle the Orbi satellite not connecting issue.
Conclusion
Now, you know very well about the Orbi satellite not connecting issue. You can easily solve it by performing the above-mentioned steps. However, you can also drop a comment below the post for your fellow readers.